Supplier Code of Conduct
Suppliers on iBuyOK represent their company in front of professional buyers. This code sets the standard of conduct we expect from every supplier.
Honest listings
- Describe products, specifications, materials and certificates accurately.
- Show prices, minimum order quantities and lead times that you will honour.
- Use images and documents you have the right to use.
Lawful and responsible business
- Comply with the laws that apply to your business, products and exports.
- Treat employees fairly and operate safely.
- Provide certificates and test reports for the exact product when asked.
Fair dealing with buyers
- Reply to inquiries and sample requests in good time.
- Confirm price, specification and delivery terms in writing.
- Never publish fake reviews or ask others to do so.
Next steps
Apply through Become a Supplier, see Verification and Trust or read the Marketplace Rules.
Frequently Asked Questions (FAQs)
Who must follow this code?
Every supplier and every person who manages a supplier account.
Does the code replace local law?
No. You must always comply with the laws that apply to you. This code adds marketplace standards.
What if a buyer reports a problem?
Respond promptly and work to resolve it with the buyer. iBuyOK may review the report.
Can my supplier profile be removed?
Yes, if you seriously or repeatedly break the code or the Marketplace Rules.
Where do I ask a question about the code?
Use the Contact Us page.
