Buying Safely
A short checklist for trade buyers. The marketplace shows verification levels and labels paid placements, but every contract is between buyer and supplier.
Before you order
- Open the supplier profile and read the verification level and what it covers
- Ask for certificates and test reports for the exact product
- Approve a sample
- Confirm price, specification, trade terms and payment terms in writing
- Arrange inspection for larger orders
Next steps
Learn how levels work on Verification and Trust and how to report a concern through Contact Us.
Frequently Asked Questions (FAQs)
Does the marketplace guarantee an order?
No. Orders are contracts between buyer and supplier. Read the Terms of Service.
What does a verification level mean?
It states what was actually checked, never more. See Verification and Trust.
Are Sponsored listings better?
No. Sponsored means a paid placement. It does not change verification.
What should I put in writing?
Specification, quantity, price, trade terms, lead time, payment terms and the approved sample.
How do I report a problem?
Use Contact Us and include the supplier name and your order reference.
