Marketplace Rules
These rules apply to everyone who uses iBuyOK as a buyer or a supplier. They keep the marketplace honest, safe and useful for professional trade.
For everyone
- Give accurate information about yourself, your company and your products or requirements.
- Do not post unlawful, misleading or infringing content.
- Respect the privacy and confidential information of other users.
- Do not interfere with the security or normal operation of the marketplace.
For suppliers
- List only products you are allowed to sell and describe them, their prices and their terms accurately.
- Answer inquiries honestly and honour the quotations you send.
- Follow the Supplier Code of Conduct.
For buyers
- State your requirements clearly and use inquiry tools for genuine purchasing.
- Follow the Buyer Guidelines.
- Do not misuse supplier information.
Enforcement
- iBuyOK may remove content or restrict accounts that break these rules.
- Report a concern through the Contact Us page.
Next steps
Read the Verification and Trust page and the Help Center, or contact us with a question about these rules.
Frequently Asked Questions (FAQs)
Who must follow the marketplace rules?
Every buyer, supplier and visitor who uses iBuyOK.
What happens if someone breaks the rules?
iBuyOK may remove content or restrict an account. Serious or repeated breaches may lead to removal from the marketplace.
How do I report a listing or a user?
Use the Contact Us page and include the link and a short description.
Are sponsored listings treated differently?
Sponsored listings follow the same rules and are always labelled. See the Advertising Policy.
Do the rules replace the Terms of Service?
No. They add to the Terms of Service and explain expected behaviour in plain language.
